Singapore Airlines to get New Posh Lounges after a $50 Million Upgrade at Changi Airport Terminal 3
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Published: July 5, 2019

admin | News | 05 July, 2019

    Singapore Airlines to get New Posh Lounges after a $50 Million Upgrade at Changi Airport Terminal 3

    Singapore Airlines (SIA) will undergo a refurbishment of its SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3 which will make them modern yet homely. The redevelopment project, with an investment of more than SGD50 million, will see an overall 30% increase in space and total customer capacity for the Terminal 3 lounges. The new lounges will offer more lavish open spaces, upgraded facilities and more food selections, all custom-made to the requirements of their clients. Eminent hospitality designers Hirsch Bedner Associates have been commissioned by SIA to add a fresh look and feel to each lounge while inspiring a sense of timeless elegance.

     

    Image © Hirsch Bedner Associates.

    Image © Hirsch Bedner Associates.

    Mr Marvin Tan, Senior Vice President Customer Services & Operations, SIA commented, “With extensive research and feedback garnered from our customers, we have relooked and re-envisioned our customer journey to develop this new design concept for our lounges at T3. Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA is known for. The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses.”

    After the renovation, Suites and First Class customers can expect a brand new The Private Room and First Class Lounge, with carefully designed luxurious and intimate seating spaces suitable for both work and rest. The First Class Lounge will continue to feature a flagship bar, and The Private Room, a full-service fine dining section within the lounge. Clients can look forward to an upgraded luxurious journey with fresh and seasonally curated eating contributions along with the continual local favourites.

     

    Image © Hirsch Bedner Associates.

    Image © Hirsch Bedner Associates.

    Upon expansion, the Business Class Lounge will feature four distinct zones that cater to travellers with different needs. Customers with a short transit can have a light snack in a relaxed café setting, while those with more time to spend may explore a full selection of Asian and international cuisines in the dining hall, including live stations that will offer signature local delights. The new Business Class Lounge will also have a full-service bar, productivity pods and a rest area with chaise lounges for customers to catch some shut-eye before their flight.

     

    Image © Hirsch Bedner Associates.

    Image © Hirsch Bedner Associates.

    The capacity of the KrisFlyer Gold Lounge will become twofold after the revamp and include dedicated working spaces, as well as larger outdoor seating and dining areas. The lounge will also be equipped with restrooms and showers. The renovation work is set to start in August 2019 and is expected to be completed by mid-2021 which will be undertaken in four phases during which the lounges will be gradually renovated in sections, the Business Class Lounge will be renovated first, followed by the First Class Lounge and The Private Room, and finally the KrisFlyer Gold Lounge. To ensure minimum disruption to the customers affected by the renovation, they will be invited to temporary lounges during this period.

     

     

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